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Frequently Asked Questions
Are you a factory or a trading company?
We are a specialized sanitary ware factory located in Guangdong, China, with over 20 years of manufacturing experience.
Can I purchase a single piece for a showroom?
Yes, we welcome orders in any quantity. However, for single pieces, international express shipping (DHL/FedEx) costs may be significantly higher than bulk sea freight.
What quality standard do your products follow?
Our products are based on German (AAA) quality standards, suitable for 5-star hotels and premium residential projects.
Do I need to purchase additional parts for the toilet?
No, all standard fittings required for installation are included. Please confirm the final packing list with our sales team during ordering.
Is this toilet water-saving?
Yes, our toilets feature dual-flush buttons (3/6 liters or 3/4.5 liters) to adjust flushing capacity, meeting Australia and international water-saving standards.
How should the ceramic toilet be maintained?
Clean regularly with neutral detergents. Avoid acidic or alkaline corrosive chemicals to protect the surface glaze. Vinegar and baking soda can be used for stubborn stains.